Frequently

Asked questions

(FAQs)

Q: How do I book a travel experience through your website?

Booking a travel experience is easy! Simply browse through our selection of curated experiences, select the one that interests you, and click on the “Book Now” button. Follow the instructions to provide your details and complete the booking process securely.

 

Q: Can I customize or personalize my travel itinerary?

Absolutely! We understand that every traveler has unique preferences. We offer the option to customize and personalize your travel itinerary based on your interests, budget, and schedule. Contact our team, and we will work with you to create a tailored experience.

 

Q: What is included in the travel experience packages?

Our travel packages include detailed information about what is included in each experience. Generally, the package will include accommodation, transportation (where specified), activities, and some meals as mentioned in the itinerary. Please refer to the specific package details for comprehensive inclusions.

Q: Do you offer travel insurance?

While we don’t provide travel insurance directly, we highly recommend that you purchase travel insurance to protect yourself against unforeseen circumstances. It’s essential to have adequate coverage for medical emergencies, trip cancellations, and other travel-related risks. 

Q: Are flights included in the travel packages?

Flights are typically not included in our travel packages, as we specialize in curating experiences and accommodations. However, we can assist you in finding the best flight options and provide recommendations based on your travel preferences.

Q: What if I need to make changes to my booking?

We understand that plans may change. If you need to make changes to your booking, such as adjusting the travel dates or adding/removing activities, please contact our customer support team, and we will assist you in making the necessary changes, subject to availability and any applicable fees.

Q: What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and online payment platforms. During the booking process, you will be provided with options to securely complete your payment online.

Q: What if I need assistance during my trip?

We provide 24/7 customer support to assist you during your trip. You will receive detailed contact information, including emergency contact numbers, in your travel documents. Feel free to reach out to us if you have any questions, or concerns, or require assistance while on your journey.